- How do I transfer my data to a new
computer?
- On the old computer, start Service Record and click File, Back Up
- Transfer the resulting SRZ file to the new computer
- Install Service Record on the new computer
- Start Service Record on the new computer and click File, Restore
- Select the SRZ file you transferred from the old computer
- When I try to import my Service Record 4.x database, it tells
me that necessary components are missing.
The "necessary components" are included with Service Record 4.x. If you have uninstalled
Service Record 4.x before importing your old database, you may get this message. To work around
the problem, download and install the Service Record 4 Database
Libraries.
This installer will place the following files in your Windows\System folder:
VBRUN300.DLL
VBDB300.DLL
MSAJT112.DLL
MSAJT200.DLL
- I'm currently using version 5.x. How do I upgrade
to the latest version? Do I have to import my data again?
You don't have to import when upgrading from version 5.0 or higher to a newer
version of Service Record. Simply install the new version in the same location
as your current version.
Although uninstalling your current version does not remove your databases, it
is recommended that you DO NOT uninstall the current version. Just install the new
one right on top of the old one.
- How do I export the graph?
Right-click on the graph to bring up a dialog which
will let you save the graph to a file or copy it to the clipboard.
- How do I edit the Study Report slip?
The Study Report slip is automatically generated based on the information you
enter for the study and how many times you conducted the study for the month.
You can right-click on the study report to bring up the study details screen
if you want a way to quickly edit things such as the address or publication used.
- Will Service Record be translated into
different languages?
We have had many people offer to translate Service Record into
various languages. We're very interested in this, but Service
Record is not currently set up to support other languages. We hope
to improve Service Record in the future so that different languages can be
more easily supported. For now we cannot accept offers for doing translations.
- Are you ever going to make a version
for the Palm Pilot or Windows CE platform?
At this time we do not develop software for either of these platforms.
We may in the future, but currently there are no plans to do so.
